Is there a better way?

At a recent work conference I heard a talk by Dr Michael Hewitt-Gleeson from www.schoolofthinking.org. He introduced a concept called CVS2BVS which I’ll explain here. CVS refers to the Current View of the Situation.  In a sense, it’s your reality, how you...

Things I’ve Read This Week

Seth has written a couple of thought provoking articles over the past week that I’ll share here. The first one starts off with this text: Ever notice that most car specs focus on acceleration, not braking? It’s more fun to focus on getting fast than it is...

Welcome to the BetterServiceBlog

If you’re an accountant, lawyer, financial planner – anyone who sells a service, this blog is for you! Selling a service is a bit different to selling a tangible product like a TV.  If I want to buy a TV, I can read reviews, compare brochures, see one at my local shop...