Category Archives: Business Processes

How you deliver your service is so important. These articles give you ideas about providing great service.

At The Resort

I’m at a work conference staying in a resort in the Blue Mountains in New South Wales, Australia. I’ve heard some great speakers today and there are more lined up tomorrow so over the next few weeks I’ll blog about some of the things I’ve learnt.  But today, I want to blog about my experience…

What I Learnt At the Dinner Table

The other night eating dinner we had an interesting experience which relates to running a business (it does….I promise). My youngest son is usually pretty slow in eating - generally he’s the last to finish his evening meal.  But the other night, things were different.  We were talking about what we did during the day etc,…